❓ Frequently Asked Questions
ct111 FAQ — All your questions answered in one place
From opening an account to withdrawing funds via bKash — find detailed answers here to the most common questions Bangladeshi players have about ct111.
Welcome to ct111. This FAQ page has been created for players in Bangladesh so you can easily find answers to any questions about account registration, deposits and withdrawals, using bonuses, cricket betting, slots, live casino, and safe gaming. Browse the questions organised by category below. If you cannot find your question, contact our 24/7 live chat support — entirely in Bengali.
Account and Registration
Account and Registration
To open an account at ct111, you need an active mobile number, an email address, and you must be at least 21 years old. The registration process is entirely online — no documents need to be sent. Fill in the form with accurate details and set a secure password. You can start using the platform right after registering.
No, each person is allowed only one ct111 account. Creating multiple accounts may result in them being closed and any associated bonuses being cancelled. If you have an issue with your account, contact live chat support directly — do not try to open a new account.
Use the "Forgot password?" option on the login page. A recovery link will be sent to your registered email address. Click the link to set a new password. If you no longer have access to that email, contact our 24/7 live chat support — the team will assist you in Bengali.
Account verification may be required for withdrawals. Submit a clear photo of your National ID (NID) or passport along with proof of your current address. The verification process is usually completed quickly. Contact live chat if you need assistance.
Yes, ct111 is fully mobile-friendly. Visit ct111.lat directly from the browser on any Android or iOS device to play. You can enjoy all games, betting, and payment features without downloading a separate app. The mobile interface is optimised for small screens.
Deposits and Withdrawals
Deposits and Withdrawals
Funds deposited to ct111 via bKash are usually added to your gaming balance within a few minutes. The minimum deposit amount is ৳300. If there is an issue, contact live chat with your transaction ID and the team will resolve it quickly.
Yes, ct111 supports Nagad, Rocket and direct bank transfer in addition to bKash. The minimum deposit amount is ৳300 for all methods. Choose whichever method is most convenient for you. Remember to use the correct reference number when making a deposit.
Withdrawals from ct111 typically take between 15 minutes and 2 hours. The minimum withdrawal amount is ৳800. Having your account verification completed before submitting a withdrawal request makes the process faster. Withdrawals can be made via bKash, Nagad, and Rocket.
ct111 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges — this is governed directly by the rules of that service provider. Check the relevant service's website for details.
It may be possible to cancel a withdrawal request before processing has begun. If you want to cancel a request, contact live chat support immediately and provide the transaction ID. Once the funds have been sent, they cannot be retrieved.
Games and How to Play
Games and How to Play
ct111 offers live and pre-match betting on BPL and all major cricket tournaments. View the odds before or during a match and place your bet in your preferred market — options include match winner, top batter, over/under, and many more. Log in and confirm your balance before placing a bet.
ct111 features popular slot games from world-renowned providers including PG Soft, Pragmatic Play, and JILI. Titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems are well-known favourites. Each game has its own theme, features, and betting range — find the one that suits you.
RTP (Return to Player) is the long-term average payout percentage of a game. For example, a 96% RTP means an average of ৳96 is expected back for every ৳100 wagered — but this is an average across millions of spins, not applicable to every session. Games with a higher RTP are generally lower risk, but there is no guarantee of winning.
Yes, in the ct111 live casino section you can play games such as Baccarat, Roulette, and Teen Patti via live streaming with real dealers from real studios. Games from top providers including Evolution Gaming and Ezugi are available. You can enjoy the live gaming experience on any device.
ct111 uses only games from reputable providers that employ Random Number Generator (RNG) technology. This technology ensures that the result of every spin or deal is completely independent and unpredictable. ct111 is committed to ensuring fair play and a safe gaming environment.
Aviator is a crash-style game developed by Spribe. A multiplier increases as a plane takes off. You must cash out before the plane crashes — otherwise your bet is lost. The game is fast-paced, exciting, and runs smoothly on mobile too. Log in to ct111 and find Aviator in the game lobby.
Bonuses and Promotions
Bonuses and Promotions
The ct111 welcome bonus is up to 200% on your first deposit, up to ৳10,000. After opening a new account, this bonus is added automatically when you make your first deposit. For example, depositing ৳3,000 will give you a total balance of ৳9,000. Read the bonus terms and conditions carefully.
A wagering requirement is how many times you must play through the bonus amount before you can withdraw it. The wagering requirement for the ct111 welcome bonus is 10x. This means if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing. Wagering is completed faster by betting on the designated games.
The ct111 VIP programme has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with weekly cashback — starting at 0.3% at Bronze up to 1.5% at Diamond. You can move up to higher tiers by playing more and enjoy greater benefits along the way.
Which sections a bonus balance can be used in depends on the terms and conditions of that specific bonus. Some bonuses apply only to slots or casino games, while others may also be valid for sports betting. Read the terms of your bonus or ask via live chat.
Yes, ct111 runs reload bonuses, cashback offers, and special tournament promotions for regular players. Special offers are available during major cricket events such as BPL, IPL, or the T20 World Cup. Log in to the platform or subscribe by email to see the latest promotions.
Security and Responsible Gaming
Security and Responsible Gaming
Yes, ct111 uses SSL encryption technology to keep all personal and financial information secure. Your payment data is transmitted through encrypted channels. No information is shared with third parties. To learn more, read our Privacy Policy.
ct111 is only for individuals aged 21 or above. Opening an account for minors is strictly prohibited. Identity verification may be requested at any time to confirm age. Keep younger members of your household away from this platform.
ct111 places the highest importance on responsible gaming. If you feel that your play is getting out of control, set a deposit limit, take a cooldown period, or enable self-exclusion. To read more about this, visit our Responsible Gaming page.
Self-exclusion is the option to temporarily or permanently close your account. To activate it, make a request via live chat or send an email to [email protected]. Your account can be suspended for a set period (30 days, 6 months, or 1 year) or permanently. We respect this decision.
ct111's support team is available 24 hours a day, 7 days a week and assists fully in Bengali. The fastest way to reach us is through the platform's live chat. You can also contact us by email: [email protected]. There is no phone or WhatsApp number.
Still have questions?
Contact Support
Our expert support team is by your side in Bengali, 24/7. For any issue, account-related question, or payment matter, simply reach out via live chat and you will receive assistance in moments.
Live Chat: 24/7 support in Bengali
Email: [email protected]