ct111 Privacy Policy
This document provides a full description of how your personal information is collected, stored, and protected on the ct111 platform.
This Privacy Policy ("Policy") applies to all users of the ct111 platform. By visiting or using the ct111.lat website, you are considered to have accepted the terms of this Policy. Please read this Policy carefully before you start using our platform.
Table of Contents
1. What Types of Information Do We Collect
We collect various types of information to provide a secure and quality experience on the ct111 platform. These are described in detail below.
Personally Identifiable Information
During the account registration and verification process, we collect the following information:
- Full name
- Email address
- Date of birth (for age verification)
- National ID or passport details (for the KYC process)
- Residential address
Financial Information
For the purposes of processing transactions and preventing fraud, we collect:
- Payment method details (bKash, Nagad, Rocket numbers)
- Deposit and withdrawal history
- Bank account information (where applicable)
- Transaction dates and amounts
Technical Information
For the smooth operation and security of the platform, we automatically collect:
- IP address
- Browser type and version
- Device information (model, operating system)
- Login time and location data
- Cookie and session data
Gaming Activity Information
To ensure responsible gaming and improve service quality, we keep:
- Game history and betting records
- Win and loss data
- Duration of activity on the platform
- Preferred game categories
- Bonus and promotion usage information
2. How We Collect Information
Direct Collection
When you create an account on the ct111 platform, update personal information, make a deposit or withdrawal, contact support, or fill in any form — you are providing information to us directly.
Automatic Collection
When you browse our website, certain information is collected automatically through cookies, web beacons, and similar tracking technologies. This information is used to improve the site's performance and maintain security.
Collection via Third Parties
Some information may also reach us through identity verification service providers, payment processors, and fraud detection services. In such cases, the privacy policies of those third parties also apply.
3. Purpose of Using Information
ct111 uses your information only for specific and legitimate purposes. We never use or disclose your personal information unnecessarily.
Account Management
Information is used to create, manage, verify, and where necessary recover your account.
Financial Transactions
Information is used to process deposits, withdrawals, and bonus-related transactions, and to maintain financial records.
Security and Fraud Prevention
Information is used to prevent unauthorized access, fraudulent activity, and money laundering.
Customer Support
Information is used to respond appropriately to your complaints, questions, and support requests.
Service Improvement
Information is used to analyze and improve platform performance and to develop new features.
Communication and Notifications
Your email address is used to send important updates, promotions, and account-related notifications.
4. Sharing Information with Third Parties
ct111 does not sell or commercially rent your personal information. However, limited information may be shared in certain specific situations.
Payment Service Providers
The financial information required to process transactions through payment methods such as bKash, Nagad, Rocket, and bank transfers is shared with the relevant service provider. This process is fully secured through SSL encryption.
Identity Verification Services
As part of the KYC (Know Your Customer) process, the necessary information may be shared with approved verification services to confirm age and identity.
Legal and Regulatory Authorities
Information may be provided to comply with applicable laws, to fulfill court orders, or in response to lawful requests from government authorities. In such cases, ct111 always provides only the minimum information necessary.
Technology and Service Partners
Technology providers used to operate the platform (such as game providers Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) may have access to limited technical information — solely for the purpose of providing their own services.
5. Cookies and Tracking Technologies
Cookies and similar technologies are used on the ct111 website to improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, carry out security verification, and save language preferences. These cookies cannot be disabled.
Analytical Cookies
Analytical cookies are used to understand which sections of the site are visited most and which pages have issues. This information is used only in aggregated form, not at an individual level.
Functional Cookies
Functional cookies are used to remember your preferences (such as theme, language, or game settings). They help provide you with a personalized experience.
Cookie Controls
You can control or delete cookies at any time from your browser settings. Please note, however, that disabling essential cookies may prevent you from using some features of the platform.
6. Data Protection and Security Measures
Keeping your personal information secure is a priority for ct111. We use industry-standard security technologies.
SSL Encryption
All data transmission on the ct111 platform is secured through SSL (Secure Sockets Layer) encryption. This ensures that your personal and financial information cannot reach any third party.
Secure Data Storage
Your sensitive information is stored in encrypted databases. Passwords are kept in hashed and salted form — no employee or system will ever be able to see your password directly.
Access Control
Access to your information is restricted to authorized personnel only and is controlled on a need-to-know basis. All access is logged and reviewed regularly.
Security Monitoring
Our systems are monitored 24 hours a day, 7 days a week to detect potential security threats. Unusual activity is automatically flagged and investigated.
7. Data Retention Period
Active Accounts
The necessary information is retained for the entire duration that your account remains active. This helps maintain the quality of your service and provides a history of transactions.
Closed or Inactive Accounts
Even after an account is closed or becomes inactive, certain information may be retained for a specified period to meet legal and regulatory obligations. Once that period ends, the information is securely deleted or anonymized.
Financial Records
Transaction-related information may be retained for an extended period for financial compliance and audit purposes. This information is used solely for regulatory requirements.
8. User Rights
As a user of ct111, you have certain important rights over your own information.
Right to Access Information
You can request to know what information ct111 has collected about you at any time. To do so, contact our support team and complete the necessary identity verification.
Right to Correct Information
If you believe that any information stored about you is incorrect or incomplete, you can request a correction. The support team will verify and make the correction promptly.
Right to Request Deletion of Information
In certain circumstances, you can request that your personal information be deleted. However, due to legal and regulatory obligations, it may not always be possible to delete all information.
Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or notifications at any time. To do so, go to your account settings and change your preferences, or contact the support team.
9. Privacy of Minors
Age Restriction Policy
The ct111 platform is for individuals aged 21 or older only. We do not knowingly collect personal information from any person under the age of 21.
An age verification process is followed at the time of account registration. If it is found that any user is under 21 years of age, that account will be closed immediately and the collected information will be deleted.
If you believe that a minor has created a ct111 account, please notify our support team immediately.
10. Policy Changes & Updates
How Changes Are Communicated
ct111 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
If you continue using the platform after the changes, you will be considered to have accepted the new policy. Therefore, it is recommended that you check this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us.
Email: [email protected]
Live Chat: 24/7 live chat support in Bengali
Your privacy-related requests are generally responded to within business days. Identity verification may be required.
To learn more about ct111's rules and terms, please visit our Terms & Conditions and Responsible Gaming pages.